Terms of service

Welcome to Vella Rogue.

Thank you for visiting Vella Rogue. These Terms of Service ("Terms") outline the rules and conditions for using our website, products, and services. By accessing our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree with any part of these Terms, please discontinue use of our website.

1. Acceptance of Terms

By using our website, you confirm that:

  • You are at least 18 years old or are using the website with the supervision of a parent or legal guardian.
  • You agree to comply with all applicable laws and regulations.
  • The information you provide is accurate, complete, and up to date.
  • You agree to these Terms, as well as our Shipping Policy, Return & Refund Policy, and Privacy Policy.

2. Website Use

You agree to use our website only for lawful and appropriate purposes.

You may not:

  • Violate any applicable laws or regulations.
  • Attempt to access restricted areas, accounts, or systems without authorization.
  • Upload or transmit viruses, malware, or other harmful software.
  • Interfere with the security, functionality, or operation of the website.
  • Copy, reproduce, distribute, or commercially use website content without our prior written permission.

Vella Rogue reserves the right to restrict or terminate access to the website when these Terms are violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, sizing information, and availability are accurate.

However, please understand that:

  • Colors may appear slightly different depending on your device or screen settings.
  • Measurements may vary slightly due to manual measuring.
  • Product availability may change without prior notice.
  • We reserve the right to update, modify, or discontinue products at any time.

4. Pricing & Payment

All prices displayed on our website are listed in United States Dollars (USD) unless otherwise stated.

Vella Rogue reserves the right to:

  • Correct pricing, description, or typographical errors.
  • Change prices without prior notice.
  • Modify, suspend, or end promotional offers at any time.

Orders are processed only after payment has been successfully authorized.

5. Order Acceptance

After placing an order, you will receive an order confirmation email acknowledging that your order has been received.

Please note that an order confirmation does not necessarily mean that the order has been fully accepted.

Vella Rogue reserves the right to cancel or refuse an order due to:

  • Payment authorization failure
  • Inventory shortages
  • Pricing or product information errors
  • Suspected fraudulent or unauthorized activity
  • Shipping restrictions
  • Technical or system errors

If payment has already been processed, an appropriate refund will be issued.

6. Shipping

Orders are processed and shipped according to our Shipping Policy.

Delivery times are estimates and may occasionally be affected by circumstances outside our control, including carrier delays, severe weather, public holidays, transportation disruptions, or incorrect shipping information.

Customers are responsible for providing accurate and complete delivery information.

7. Returns & Refunds

Returns, refunds, and order cancellations are handled according to our Return & Refund Policy.

Please review our Return & Refund Policy carefully before submitting a return request.

8. Intellectual Property

All content displayed on this website, including but not limited to:

  • Vella Rogue brand name
  • Logos and graphics
  • Product images and photography
  • Website design and layout
  • Text and written content
  • Product descriptions

is owned by Vella Rogue or its applicable licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, distribute, modify, or commercially use our content without prior written permission.

9. Disclaimer

Our website and services are provided on an "as is" and "as available" basis.

While we make reasonable efforts to keep our website accurate and available, Vella Rogue does not guarantee:

  • Continuous or uninterrupted website availability
  • That the website will always be error-free
  • That all information will always be complete or current
  • Permanent availability of any particular product

10. Limitation of Liability

To the fullest extent permitted by applicable law, Vella Rogue shall not be liable for indirect, incidental, consequential, special, or similar damages arising from:

  • Your use of our website
  • Your purchase or use of our products
  • Shipping delays or carrier issues
  • Website interruptions
  • Technical failures

To the extent permitted by law, our maximum liability relating to an applicable order shall not exceed the amount paid for that order.

11. Changes To These Terms

Vella Rogue may update or revise these Terms of Service from time to time.

Any changes will become effective when the updated Terms are published on this page. Your continued use of the website after changes are posted means that you accept the revised Terms.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with applicable laws of the United States and the applicable laws of the state in which Vella Rogue operates.

Any disputes relating to the use of our website or services shall be handled through the appropriate legal process.

13. Contact Us

Vella Rogue

📧 info@vellarogue.com

Business Address

8120 McKinley Ave
Los Angeles, CA 90001
United States

Business Correspondence Only – Not a Return Address

If you have any questions regarding these Terms of Service, please contact info@vellarogue.com. Our Customer Support Team typically responds within 24–48 business hours.